Source: https://wearabledocs.com/help/alerts/how-contacts-work [Help](https://wearabledocs.com/help)›[When your code is scanned](https://wearabledocs.com/help#alerts) # Who gets alerted when my code is scanned? Up to three emergency contacts; separate from clinician field. When someone scans your code or opens your page from its web address, WearableDocs reaches the emergency contacts you named: by text, call, or both, however you chose for each. You can add up to **three** contacts. One is enough; add more only if you want more than one person reached. ## Why contacts matter A perfect directive that reaches no one is not enough. A contact who picks up the phone turns a scan into a conversation while it still matters. ## Not the same as a clinician on the page On [Emergency contacts](https://app.wearabledocs.com/contacts) you may also name a clinician or agent with a phone number for the public page. That person is **not** automatically texted as an emergency contact unless you also add them as a contact and they opt in. ## Related - [How do I add a contact?](https://wearabledocs.com/help/alerts/add-contact) - [YES, STOP, and pending contacts](https://wearabledocs.com/help/alerts/stop-and-yes) - [When does a scan send a text or call?](https://wearabledocs.com/help/alerts/when-alerts-go-out) - [Text message program](https://wearabledocs.com/sms) (marketing site) Open in the app [Emergency contacts](https://app.wearabledocs.com/contacts)