Source: https://wearabledocs.com/help/alerts/stop-and-yes [Help](https://wearabledocs.com/help)›[When your code is scanned](https://wearabledocs.com/help#alerts) # YES, STOP, and pending contacts Confirmation YES, STOP opt-out, resend invites. ## Waiting for YES After someone enters their number and consents on the web, they get one text asking them to reply **YES**. Until they do, the contact stays pending. A disconnected number that never replies is a quiet failure. That is why confirmation exists. ## STOP If they reply **STOP**, they stop receiving alert texts. Remove or replace them on [Emergency contacts](https://app.wearabledocs.com/contacts) if you still need someone reachable. ## HELP Replying **HELP** to the program number returns the short help text carriers require (what the program is, and how to reach support). ## Resending While a contact is pending and invites remain, you can send the confirmation again from their row on [Emergency contacts](https://app.wearabledocs.com/contacts). ## Related - [How do I add a contact?](https://wearabledocs.com/help/alerts/add-contact) - [Text message program](https://wearabledocs.com/sms) Open in the app [Emergency contacts](https://app.wearabledocs.com/contacts)